Frequently Asked Questions
1. What is a BuyBackWorld Certified Pre-Owned device?
BuyBackWorld Certified Pre-Owned Products are pre-owned devices that undergo BuyBackWorld's stringent and rigorous inspection process prior to being offered for resale. Although all products received by BuyBackWorld undergo this process, only the best of the best reach our Certified Pre-Owned pedigree. Additionally, all devices come standard with FREE Shipping and are backed by our 30 Days No Questions Asked Return Policy Guarantee.
2. Do BuyBackWorld Certified Pre-Owned devices come with cell phone contracts and/or SIM Cards?
No. We simply provide Certified Pre-Owned devices at great discounts without the hassles involved with signing a contract. However, you will need to contact your respective network carrier to use your device on their network. Additionally, please make sure you purchase the correct carrier device for your service. For example, a Sprint device will not work on the T-Mobile network and vice versa. If your network requires the use of a SIM Card, you will need to source and/or purchase one from your carrier directly. We do not sell or ship devices with SIM Cards included.
3. What accessories come with a Certified Pre-Owned device?
All BuyBackWorld Certified Pre-Owned Products are kitted and shipped with a charger. Apple products such as iPhones, iPads and iPods will also be shipped with a USB cable. If you would like to purchase additional accessories such as cables, chargers, screen protectors and selfie sticks, we offer great deals on them too!
4. How does purchasing a discounted gift card from BuyBackWorld work?
It’s easy! Simply select the brand of gift card you want, select the value you need and checkout. We sell some brands up to 40% off which means you might be able to purchase a $100 value for only $60! No matter the brand, rest assured you will always receive a discount on the value you’re purchasing so it’s as if your favorite stores and brands are always on sale!
5. What is the Return Policy on Certified Pre-Owned BuyBackWorld Products?
We offer a 30 Days No Questions Asked Return Policy Guarantee on all BuyBackWorld Certified Pre-Owned devices and a 30 Day 100% Money Back Guarantee on all discounted gift cards. For a full overview of what the 100% Money Back Guarantee covers on gift cards, please click here.